Terms & Conditions
Terms & Conditions
Each fishing trip as part of our duty of care. If you have concerns about being on a boat for the first time please contact us and we can explain conditions to you.
Persons onboard are required to disclose a pre-existing medical condition to the Captain, and if needed discuss any medication that may be required in an emergency. Failure to declare an existing medical condition is deemed as negligent and Fair Dinkum Fishing Charters takes no responsibility should an incident arise.
Limitations and Restrictions
Due to occupational Health and Safety Regulations All persons on the vessel are to fully disclose any conditions such as illness or health restrictions that may affect or lead to a safety concern. Animals are not able to be brought aboard with the exception of guide or assistant dogs. Please notify us prior to booking if this is a requirement.
Departures
Our charters may be shared with other individuals, this means that all aboard must be ready to depart at scheduled times to optimise tides and conditions. We highly recommend being ready to board at least 10 minutes prior. In the event you may be late, contact us immediately. In the event you do not arrive without notice you will forfeit monies paid and the trip will continue without you.
Gift Vouchers
Gift vouchers are issued either via the phone or an online website request. Clients that fail to arrive for a booked charter due to arriving will forfeit their voucher. If a trip is cancelled by use due to weather or lack of numbers your fishing trip will be rescheduled.
Fishing Gift Vouchers are non-transferable and cannot be refunded or used as part payment. Gift vouchers are valid for 12 months from the date of purchase and proof of purchase must be provided.
Gift vouchers are the perfect gift for anyone who loves an adventure, a day out on the water, and of course fishing! Order a Fishing Gift Voucher for a friend or family member today. For more information on prices or how to purchase one of our Fishing Gift Vouchers, simply call Dave your local fishing guide in Townsville.
Cancellations
Cancellations of bookings will require a minimum of 5 clear business days notice. Please take care when choosing your dates. Any charters cancelled by us due to weather will either be rescheduled to a time agreeable by both parties or a refund will be issued at our discretion minus any fees applicable.
We require min 5 clear business days notice of cancellation or change of numbers. You will be charged for individuals missing if you have not given notice for us to use a standby.
Bookings
Bookings are taken subject to suitable weather conditions. If weather or causes safety issue, This is at the Captains discretion prior and during all trips. Generally if the weather is not looking suitable you will be notified as soon as possible (sometimes weather is unpredictable).
Please read the following terms and conditions regarding booking Fairdinkum Fishing Charters through third-party agents:
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Booking through 3rd Party Agents: Fairdinkum Fishing Charters provides the option to book our services through third-party booking agents. One such agent is fishingbooker.com. When making a booking through these agents, the deposit you pay is considered a booking agent fee and is directly paid to the respective service. It is important to note that we do not hold or have control over this deposit.
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Booking Security: Rest assured that your booking is secure with us, regardless of whether you book directly through our website or a third-party agent. We strive to provide a reliable and trustworthy service to all our customers.
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Unique Offers on Our Website: We have exclusive offers available on our official website that may not be accessible through certain third-party booking agents due to limitations within their software systems. These offers are unique to us and are designed to provide additional benefits and value to our customers.
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Pricing Discrepancies: In the event of any discrepancies in pricing between our website and third-party booking agents, we will make every effort to address and rectify the issue. However, please note that we can only take action to resolve such discrepancies if it does not violate the terms and conditions set by the respective booking service.
By booking Fairdinkum Fishing Charters through a third-party agent, you acknowledge and agree to the above terms and conditions. We recommend reviewing the specific terms and policies of the booking agent you choose to ensure a comprehensive understanding of their terms as well.
Payment
Payment is to be agreed upon at booking and made on the day prior to departure.If a gift voucher is being used please verify issue number at time of booking and present voucher on the day of the fishing charter.
Privacy
Details obtained from clients such as telephone numbers, email address, postal address, facsimile number, credit card and bank account details, are for the express purpose of the operations of Aussie Barra Charters. These details are never sold, distributed or released to any other parties or bodies. Fraudulent, dishonest, and dishonored activities or payments will be forwarded to our legal or recovery professionals. If you have concerns about security or privacy issues contact us immediately and notify your financial provider.
Regulations
All permits, licences, area restrictions and bag/size limits will be strictly adhered to according to Queensland Fisheries regulations.This means if fish caught are to small, out of season, or exceeding the bag limit, then it will be returned to the water. The Captain will inform you of fish species bag catch limits.
Conduct & Behavior
Staff and individuals on board should be treated with respect at all times, The captain reserves the right to return any individuals to the nearest port with no refund being issued, based on misconduct or harassment. Supplied fishing gear is not to be deliberately abused, damaged or lost. You will be charged a fee for new replacement. Equipment, Fishing gear and tackle, are to be handled with care. Misuse will incur a charge Alcohol is permitted on board the boat, however it must be consumed in moderation. Alcohol must not be in glass,cans only, Any behavior we deem inappropriate will result in your charter being cut short and your group being returned to shore.
